All purchases are AS IS and all sales are final. There are NO REFUNDS or NO EXCHANGES. When purchasing merchandise be sure to read the conditions that it is in. We indicate any flaws or imperfections that the item has in the description and will photograph the item for viewing purposes.
Since merchandise are gently used items and Thrift, Styled & Ready to Wear fashions and consignment merchandise are not new and are received from our thrift shoppers and consignees there are NO REFUNDS or EXCHANGED since there are only one of each item that are purchased. However we gladly will accept items for exchange of credit within 7 days of your package arrival. You may exchange any unwashed and unworn or defective merchandise within 7 days of the arrival date. Please e-mail us at firstname.lastname@example.org to inform us of your intent to exchange before you ship the product back.
Please keep the original tags attached and send the original invoice when shipping.
If the product is damaged you must notify us within 24 hours of receiving the package in order to get an exchange credit. We will not accept your exchange without proof of purchase (original invoice). Items cannot be returned if they have been washed or altered in any way. If you return an item that you received from an exchange then you will be charged a 25% restocking fee.
Please send your exchanges to:
18331 Pines Blvd #259
Pembroke Pines, Fl 33029
FYI -If your package is not postmarked by the 7 day deadline then we will send the item back to you at your expense.
Please take caution with your packages as Mia Inez will not be held responsible for any damages that may occur once the product(s) leaves the store. All merchandise is inspected before it is shipped. Mia Inez team will process your exchanges within 24 hours of the package arriving.
Mia Inez reserve the right to refuse any returns that's determined are not in line with the policies. Mia Inez will make every effort to please the customer with excellent customer service, but by purchasing the merchandise you agree to the terms.